FAQ CRM Fundamentals

Is DinamikCRM construction site or construction ERP software?

This solution focuses on customer relationships, sales opportunities, project interest, proposals and follow-up processes for construction companies. It is not positioned as construction site, progress payment or construction cost management software.

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FAQ

What is CRM software?

CRM software helps businesses manage customer information, sales processes, conversations, tasks and other customer relationship activities through a centralized system.

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FAQ

What types of businesses can use CRM software?

Small, medium and large businesses that manage customers, sales processes, proposals, team coordination or customer communication can benefit from CRM software.

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FAQ

What is the difference between CRM software and Excel?

Excel focuses mainly on tables and data storage. A CRM connects customer data with activities, opportunities, tasks, communication history, permissions, automation and other operational processes.

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FAQ

Can I import my existing customer data into DinamikCRM?

Yes. Existing customer data can be prepared in a suitable format and imported into DinamikCRM. The most appropriate transfer method depends on the structure of your data.

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