FAQ CRM Fundamentals

Is DinamikCRM a medical patient record system?

This solution focuses on customer relationships, inquiries, communication, appointment activities and follow-up processes for clinics. It is not positioned as a medical patient record, diagnosis or treatment management system.

Related resources

FAQ

What is CRM software?

CRM software helps businesses manage customer information, sales processes, conversations, tasks and other customer relationship activities through a centralized system.

View content

FAQ

What types of businesses can use CRM software?

Small, medium and large businesses that manage customers, sales processes, proposals, team coordination or customer communication can benefit from CRM software.

View content

FAQ

What is the difference between CRM software and Excel?

Excel focuses mainly on tables and data storage. A CRM connects customer data with activities, opportunities, tasks, communication history, permissions, automation and other operational processes.

View content

FAQ

Can I import my existing customer data into DinamikCRM?

Yes. Existing customer data can be prepared in a suitable format and imported into DinamikCRM. The most appropriate transfer method depends on the structure of your data.

View content

Start bringing your business processes together today.

Try DinamikCRM free for 14 days. Get started without installation and test it with your team using your real business processes.