Manage Your Dealer and Customer Network Together with Sales Processes
Bring dealers, corporate customers, company contacts, field conversations, sales opportunities, quotations and follow-up actions together in one CRM.
Bring Your Distributed Customer Network into a Shared CRM Structure
Distributor sales organizations may manage many dealers, corporate customers, contacts and field conversations at the same time. CRM makes these relationships and ongoing sales processes shared and visible across the team.
Connect dealer and customer relationships with your sales process
With DinamikCRM, manage customer records, company contacts, field activities, sales opportunities, quotations and follow-up actions within the same customer history.
Make Customer Follow-up Easier for Distributor Sales Teams
When dealer information, field conversations and sales opportunities remain with different people or in separate files, the complete customer relationship becomes difficult to see.
Scattered Dealer and Customer Information
Bring dealer and customer information from different regions into a shared CRM structure.
Multiple Company Contacts
Manage purchasing, management and other contacts within the same company together.
Invisible Field Conversations
Prevent customer visits and field conversations from remaining outside shared team knowledge.
Hard-to-Track Sales Opportunities
Make ongoing potential sales visible by customer and opportunity.
Missed Next Actions
Plan calls, visits, quotation follow-ups and other customer actions with tasks.
Customer Knowledge Tied to Individuals
Move dealer and customer history beyond the personal knowledge of individual sales representatives.
Manage Dealers and Corporate Customers from One Place
Bring dealers and corporate customers from different regions, company contacts and ongoing commercial relationships together in centralized customer records.
Make Field Conversations Part of Customer History
Record dealer and customer visits, conversations and resulting actions in CRM so field and office teams can work with shared customer information.
Turn Dealer Conversations into a Measurable Sales Process
Manage commercial potential from a customer or dealer conversation as a sales opportunity, then track quotations and next actions within the same process.
Make Dealer and Customer Relationships Independent of Individuals
Bring visits, phone conversations, quotations and follow-up actions together in customer history so distributor sales teams can work with shared customer knowledge.
For Sales Organizations Working with Dealer and Corporate Customer Networks
DinamikCRM helps distributor organizations with broad customer networks and field sales relationships centralize customer information and sales follow-up.
Distributor Companies
Manage dealer and corporate customer networks together with sales processes.
Manufacturers
Track customer relationships and sales opportunities across distribution channels in CRM.
Companies Working Through Dealer Channels
Centralize dealer contacts, company contacts and ongoing commercial conversations.
Regional Sales Organizations
Track customer relationships across different regions through a shared CRM view.
Field Sales Teams
Share customer visits, conversations and next actions across the team.
B2B Sales Teams
Manage corporate customer relationships through opportunities, quotations and follow-up processes.
Move Dealer and Customer Tracking Beyond Personal Files
Manage your customer network, field conversations, sales opportunities and follow-up actions in a shared workspace with DinamikCRM.
About Distributor CRM Software
What is distributor CRM?
Distributor CRM is a customer relationship management approach that helps centrally manage dealers, corporate customers, company contacts, field conversations, sales opportunities, quotations and follow-up actions.
Why should distributor companies use CRM?
Distributor organizations may manage many customers, dealers and field conversations at the same time. CRM helps make these relationships and ongoing sales processes visible across the team.
Can dealers and corporate customers be tracked with CRM?
Yes. Dealers and corporate customers can be managed through centralized customer records, while contacts, conversations, sales opportunities and follow-up actions remain connected to the customer relationship.
Can field visits be tracked in CRM?
Customer visits and field conversations can be associated with the relevant customer, while follow-up actions resulting from the visit can be planned and tracked.
Can sales opportunities and quotations be managed with distributor CRM?
Potential sales can be tracked as opportunities, while quotation processes can be associated with the relevant customer and sales opportunity.
Is distributor CRM an inventory, warehouse or shipment management system?
No. In this use case, DinamikCRM focuses on customer relationships, field conversations, sales opportunities, quotations and commercial follow-up processes. Inventory, warehouse, logistics and shipment operations can remain in separate systems.
Is distributor CRM suitable for regional sales teams?
Teams that need to manage customer relationships and field sales activities across different regions can use a shared CRM structure for this purpose.
Manage Distributor Customer and Sales Processes in One Place
Centralize dealers, corporate customers, field conversations, sales opportunities and follow-up actions with DinamikCRM.