Access from Anywhere
Access your CRM system from different work locations with an internet connection and keep track of your business processes.
Cloud-Based CRM
Access Your Customer and Sales Processes from Anywhere with Cloud CRM
Manage customer information, sales processes and team activities from one web-based platform with DinamikCRM. Access your CRM processes from the office, remotely or in the field wherever you have internet access.
Web-based CRM access
Customer and sales data in one place
A shared workspace for office, remote and field teams
app.dinamikcrm.com
Office
Remote
Field
Access from the Web
Web-Based CRM
Cloud-Based Access
Central Customer Data
Team Collaboration
Sales Management
Integrations
What Is Cloud CRM?
What Is Cloud CRM and How Does It Work?
Cloud CRM enables customer relationships and sales processes to be managed through a centralized CRM system accessed from the web. Users can access customer records, sales opportunities, tasks and other CRM data online.
Manage CRM data in one shared system instead of distributing it across devices and files.
A cloud-based CRM approach makes it easier for teams working from different locations to use the same customer and sales information.
Why Cloud CRM?
What Can Cloud CRM Bring to Your Business?
Manage customer and sales processes without being tied to a specific computer while helping teams work with the same data and processes.
Web-Based Use
Manage CRM processes through the web and access the same system from different work environments.
Central Customer Data
Manage customer information, activities and sales data in a centralized CRM structure instead of scattered files.
Team Collaboration
Enable office, remote and field teams to work with shared customer information and business processes.
How It Works
Different Work Locations, One CRM System
As your team accesses DinamikCRM from different locations, customer, sales and activity processes can be managed through the same CRM structure.
Office
Remote Work
Field
Customers
Sales Processes
Tasks and Activities
Cloud CRM Features
What Can You Manage with Cloud CRM?
Manage core CRM processes, from customer management to sales tracking, in a shared web-based workspace.
Customer Management
Manage customer information, communication history and related records from one place.
Sales Management
Track sales processes, team activities and customer interactions.
Lead and Opportunity Tracking
Manage prospects and sales opportunities through their different stages.
Quotation Processes
Track quotation activities associated with customer and sales processes through CRM.
Task and Activity Tracking
Manage calls, meetings, tasks and follow-up activities together with customer processes.
Customer Communication
Manage customer communication and follow-up processes in a more structured way.
Reporting
Use customer and sales data to make your processes more visible through reporting.
Integrations
Use CRM together with other applications and systems used by your business.
Work Beyond the Office
Work from the Office, Remotely or in the Field with the Same CRM
Keep tracking customer and sales processes through the same CRM system as your work location changes. Help different teams access shared customer history and current process information.
Shared access to customer information
Sales processes visible across the team
Central tracking of tasks and activities
Office
Remote
Field
DinamikCRM
Cloud CRM and Traditional CRM
What Is the Difference Between Cloud CRM and Traditional CRM?
When choosing a CRM usage model, consider factors such as access method, infrastructure approach and how your teams work.
Criteria
Cloud CRM
Traditional / On-Premise CRM
Access
Provides a usage model designed for web-based access.
Access may depend on the organization's local infrastructure and system configuration.
Work Environment
Provides access to a shared CRM system from different work locations.
Usage may depend on the organization's local systems and access configuration.
Data Management
Customer and sales data is managed within a centralized CRM structure.
Data management depends on the organization's internal infrastructure and application architecture.
Team Use
Supports teams in different locations working with shared CRM data.
Remote and multi-location access can vary depending on the infrastructure in place.
Access and Data Management
Manage CRM Data in a Centralized Structure
Keeping customer data in a shared CRM system helps teams work with the same records instead of separate files and data copies.
Users access the CRM system with their own accounts
Customer and sales information managed in a central system
Teams work with shared and current records
User Access
Central Data
Team Use
Integrations
Use Cloud CRM Together with Your Other Business Systems
Evaluate your CRM as part of a structure that can work with communication channels, web applications and other systems used by your business.
Email
Phone
SMS
ERP
Web
API
Try Cloud CRM
Try DinamikCRM Free for 14 Days
Evaluate how you can manage customer and sales processes through the web using your own business workflows. Try DinamikCRM free for 14 days.
Frequently Asked Questions
Questions About Cloud CRM
What is cloud CRM?
Cloud CRM is a usage model that enables customer relationships and sales processes to be managed through a centralized CRM system accessed from the web. Users can access CRM data and business processes online.
Are online CRM and cloud CRM the same thing?
The terms online CRM and cloud CRM are often used to describe CRM systems that can be accessed through the internet and the web. Technical architecture may vary by product, but from the user's perspective the core concept is online access to CRM processes.
What is web-based CRM?
Web-based CRM is a CRM usage model where the CRM interface is accessed through a web browser. This allows users to reach the CRM system through the web from supported work environments.
Where can I access cloud CRM?
Cloud-based CRM systems can be used through the web from suitable work environments with internet access. This approach makes it easier for office, remote and field teams to access the same CRM system.
Who is cloud CRM suitable for?
Businesses that want to manage customer and sales processes centrally, give teams in different locations access to shared data and use CRM through the web can consider a cloud CRM approach.
Can I try DinamikCRM as a cloud CRM for free?
Yes. You can try DinamikCRM free for 14 days and evaluate how your customer and sales processes can be managed through the web.
Manage Customer and Sales Processes with Cloud CRM
Try DinamikCRM free for 14 days and see how web-based CRM fits your way of working.